Returns & Exchanges
We want you to be completely satisfied with your glow, which is why we offer a 30-day return policy for any unopened and unused products. Please note that for hygiene reasons, we cannot accept returns on items that have been opened or tested.
Return Process
- 1.Check Eligibility
Ensure your items are in their original, unopened packaging and were purchased within the last 30 days from our official online store.
- 2.Contact Support
Email our customer service team with your order number and the reason for your return to receive a Return Authorization and the correct return address.
- 3.Pack and Ship
Securely pack your items to prevent damage during transit and ship them back to us using a trackable mail service of your choice.
- 4.Receive Refund
Once our warehouse inspects and approves your return, we will process a refund to your original payment method within 5-10 business days.