Frequently Asked Questions
Everything you need to know about your Bali Body glow.
When will my order be shipped?
All orders are processed within 24 hours. Once dispatched, you will receive a tracking number via email to monitor your delivery status.
Are Bali Body products vegan and cruelty-free?
Yes, we are proud to say that all Bali Body products are 100% vegan and have never been tested on animals.
Can I use the Tanning Oils if I have sensitive skin?
Our products are formulated with natural, skin-loving ingredients. However, we always recommend performing a patch test 24 hours before full application.
Do you ship internationally?
We offer worldwide shipping. Delivery times vary depending on your location, but most international orders arrive within 7-14 business days.
What is your return policy?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and various 'Buy Now, Pay Later' options like Afterpay and Klarna.